Your Privacy Protection is Our Commitment and Legal Obligation
At MautCH Now Services GmbH, we safeguard your personal data with the utmost precision and transparency, adhering strictly to Swiss and European Union data protection regulations. We believe that clarity and control are paramount when you choose our digital mobility solutions.
Privacy Policy Overview
This Privacy Policy outlines how MautCH Now Services GmbH collects, uses, maintains, and discloses information collected from users (each, a "User") of the mautchnow.sbs website and all related products and services. We are the data controller responsible for your personal data.
Our commitment extends to full compliance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP). This policy informs you about our practices regarding data privacy, your rights, and how we protect your information.
Policy last updated: May 24, 2024
Data Collection & Processing
We collect only the data necessary to provide our services efficiently and securely, always with a clear legal basis.
Types of Personal Data Collected
When you use MautCH Now, we may collect the following types of personal data:
- Identification Data: Vehicle registration number (license plate), vehicle type (e.g., car, motorcycle), country of registration.
- Contact Data: Your name, email address, phone number for communication and service reminders.
- Payment Data: Encrypted payment details processed by secure third-party payment gateways. MautCH Now does not store full payment card numbers.
- Usage Data: Information on how you interact with our website and services, including IP address, browser type, device information, and activity logs.
Legal Basis and Purposes of Processing
We process your data based on various legal grounds, primarily for:
- Contractual Necessity: To fulfill our service obligations, such as activating your Swiss motorway vignette and managing its lifecycle.
- Legal Obligation: To comply with Swiss and international regulations pertaining to digital mobility infrastructure and financial transactions.
- Legitimate Interests: To improve our services, ensure secure operations, prevent fraud, and provide effective customer support.
- Consent: For marketing communications or non-essential data processing activities, where we obtain your explicit consent.
Data is processed solely for the purposes stated and is not used for unrelated activities or sold to third parties.
Your Rights & Data Controls
Under GDPR and FADP, you have significant rights regarding your personal data. MautCH Now provides robust mechanisms to exercise these rights.
Right of Access
You can request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request correction of any inaccurate or incomplete data we have about you.
Right to Erasure ('Right to be Forgotten')
You can request the deletion of your personal data under certain conditions.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object & Withdraw Consent
You can object to our processing of your personal data or withdraw previously given consent at any time.
Right to Restriction of Processing
In certain situations, you can request that we restrict the processing of your data.
To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within the legally required timeframe.
Data Security & Protection Measures
The security of your data is paramount. We implement robust technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
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Advanced Encryption
All data transmitted to and from our services is protected using industry-standard SSL/TLS encryption. Sensitive data at rest is also encrypted where appropriate.
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Strict Access Controls
Only authorized MautCH Now personnel with a legitimate business need have access to personal data, subject to strict internal protocols.
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Regular Audits & Updates
Our security infrastructure undergoes continuous monitoring, regular audits, and updates to counter emerging threats and ensure ongoing compliance.
Data Sharing & International Transfers
MautCH Now is committed to transparent data sharing practices, ensuring safeguards are in place for any necessary transfers.
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Personal data is only shared with third-party service providers when necessary to perform services on our behalf (e.g., payment processing, server hosting, email delivery). These providers are contractually bound to protect your data with the same rigorous standards as MautCH Now and comply with relevant data protection laws.
For international data transfers outside of Switzerland or the EU/EEA, we implement appropriate safeguards as required by GDPR and FADP, such as Standard Contractual Clauses (SCCs), to ensure your data receives an equivalent level of protection.